24/7 Support

The total online support solution

Outsourcing your support has never been easier!

With the support of a virtual assistant, you know that you can always count on someone to help you with the secondary aspects of your business. Focus on your line of expertise and let RemoteWorkMate do the following for you:

• Answer phone calls
• Answer customer inquiries
• Fulfill the demands of your clients
• Reply to all the emails sent to your company
• Live chat with a customer service representative
• Online instant messaging services

Our main goal is to help you with the work that needs to be done without you having to source out more of your budget. We help you cut your costs by as much as 60%. You can’t get a deal much sweeter than that!

If you value your customers highly and would like to keep costs down at the same time.

Help your customers with what they want and when they want it!

Hire trained customer support staff to help you with daily tasks such as …

• Emails
• Managing online help desk
• Handle telephone enquiries
• Chat with customers in real time on your website

Live Web Chat Support Will Improve Conversion rates dramatcially!

• Welcome visitors on your website
• Invite them to chat
• Give real time information
• Assistance in ordering
• “Push” through relevant web pages
• Enter visitors into a CRM system
• Help customers with any issues
• Handling pre sales and post sales
• Escalate ticket to next level of support
• Simultaneous chat
• Chat satisfaction support