Remote Workmate has now ventured on servicing its target clients through Live Chat Support. Last June 16, 2010, the newly hired Web Developer of the company has successfully incorporated the Live Support Icon on the company’s website, allowing the clients to have a more instant access to the administrative team of the company, both from Davao and Manila branches.
Before the Live Support, clients used to Contact the company for their inquiries through the Contact Page, wherein they are required to input some a couple of information like their Name, Website, and E-mail address. With Chat support, interested clients can directly communicate with the team, and spontaneously ask the team any concerns that they have in mind. This new feature of the website is believed to serve both parties well. In the part of the clients, they are more likely to get instant responses and clarifications of their concern, without having to disclose too much information. On the company’s end, it is their way of improving their client services by directly and instantly communicating with its interested clients. This is also a good way of promoting the Live Chat support services of Remote Workmate, as the entire Virtual team of the company is already well-versed with such program.
The website has received a number of inquiries from clients all over the world through their Live Chat support system, only days after the installation of the program. The Live Chat Support program is just one of the milestones or improvements that will be made in the Remote Workmate website, as the company continues to strive for expansion and maximum client servicing.
