During the first few years of the BPO trend in the Philippines, outsourcing companies were still commonly referred to as “call center companies.” True enough, most if not all of these companies exclusively offered customer support, which is mainly voice-based services. However, when the BPO started to be one of the international businesses’ major business strategies, [...]
Non-voice Services Are Growing More Popular In Philippine BPO Companies
by Kathy Mateo on 02. Sep, 2010 in Outsourcing / Offshoring, Virtual Assistant, remote work
Essentials for Online Start-up Businesses
by Kathy Mateo on 30. Aug, 2010 in Conversion Rates, Marketing, Virtual Assistant
Most start-up online businesses find themselves wandering in a directionless path. There are too many options available, which complicate things further. There is also a long list of competitors that have already established themselves in the online realm. All these should not be seen as threats by the start-up business though, but instead as their [...]
Virtual Personal Assistant for your Maximum Productivity
by Kathy Mateo on 26. Aug, 2010 in Outsourcing / Offshoring, Virtual Assistant, remote work
The main reason why people opted to settle for your online business, aside from the guarantee of huge profit, is the flexible working time and place. Thus, when you are like most of these trendy money-makers these days, who work anywhere except in the office, and who switches the working schedule from time to time [...]
What Is A Virtual Assistant?
by NDcastro on 23. Aug, 2010 in Outsourcing / Offshoring, Virtual Assistant
In today’s fast-paced life, virtual assistants have become increasingly necessary in processing business transactions. A lot of people have availed of their services recently, but if you’re new to this kind of thing, you may wonder what a virtual assistant is. As obvious as the answer may be, it’s good to know exactly the kind [...]
Why Filipinos Make Great Outsourcing Agents
by NDcastro on 12. Aug, 2010 in Outsourcing / Offshoring, Virtual Assistant
Those without prior contact with Filipinos may not know what they’re like, or why they make for great outsourcing agents. While the rest of the world indulges in a certain degree of ethnocentrism, Filipinos, by virtue of their colorful history, are engineered to be highly adaptable and flexible when it comes to tasks and encounters [...]
Why Filipino Workers Excel in the BPO Industry
by NDcastro on 30. Jul, 2010 in Misc, Outsourcing / Offshoring, Uncategorized, Virtual Assistant, Writing, remote work
Although India currently enjoys the spotlight of being the best in the BPO industry, the Philippines is catching up, with hundreds of BPO companies starting up and receiving well-deserved merit especially over the last five years. While Filipino workers have great potential to become some of the most industrious workers in any field, the global [...]
How Philippine Virtual Staffing Can Give You Time to Enjoy Your Life
by bvillarosa on 29. Jul, 2010 in Outsourcing / Offshoring, Project Management, Virtual Assistant, remote work
Time is the most invaluable asset that any business has and can control. With the Internet, people are globally connected in different time zones and can afford to have constant communication in collaborations twenty-four hours a day and 365 days a year. It is in full irony that technology was created to make tasks more [...]
The Modern Face of Outsourcing Companies
by Kathy Mateo on 26. Jul, 2010 in Outsourcing / Offshoring, Project Management, Virtual Assistant
You would probably observe in fast food chains that employees seem to be working like machines. This means that anything they do is highly programmed, following a strict routine. There is really nothing wrong with this. In fact, this is probably the best organizational routine that will work for such business. However, for outsourcing businesses, [...]
Building Virtual Teamwork by Management Motivation
by bvillarosa on 20. Jul, 2010 in Outsourcing / Offshoring, Project Management, Virtual Assistant
Owners and employees strive to make the company running and competitive in the market and this requires teamwork. Businesses which thrive are those which continuously grow and have happy workers. They know that managing the work force can greatly contribute to their profitability. When it comes to virtual hires, achieving teamwork is very essential to [...]
More Small Businesses are Benefiting From Outsourcing
by Kathy Mateo on 12. Jul, 2010 in Outsourcing / Offshoring, Virtual Assistant
Contrary to the usual notion that outsourcing is just good and appropriate for large companies, even small business owners are significantly turning to virtual assistance, too. The best part is, more and more of these small-scaled businesses are gaining good profits just by outsourcing some of their business functions. This trend has made small businesses [...]
