During the first few years of the BPO trend in the Philippines, outsourcing companies were still commonly referred to as “call center companies.” True enough, most if not all of these companies exclusively offered customer support, which is mainly voice-based services. However, when the BPO started to be one of the international businesses’ major business strategies, [...]
Archive by Author
Essentials for Online Start-up Businesses
Most start-up online businesses find themselves wandering in a directionless path. There are too many options available, which complicate things further. There is also a long list of competitors that have already established themselves in the online realm. All these should not be seen as threats by the start-up business though, but instead as their [...]
Read full story •
Comments Off
Virtual Personal Assistant for your Maximum Productivity
The main reason why people opted to settle for your online business, aside from the guarantee of huge profit, is the flexible working time and place. Thus, when you are like most of these trendy money-makers these days, who work anywhere except in the office, and who switches the working schedule from time to time [...]
Is Outsourcing Here to Stay?
Like any other new industry, the business process outsourcing (BPO) industry has a plethora of challenges to face, and with a lot of competition out there in the global market, one must wonder how it fares against the rest of the world. To start off, outsourcing is a relatively new field. While it may sound [...]
Factors to Consider in Choosing a Philippine City for your BPO
Throughout the years, Philippines has been consistent in being on of the central offshore destinations. According to the research conducted by the NeoIT, Philippines ranks 2nd as the best outsourcing destination, next to India, as of 2005. However, recently, more and more outsourcing and offshoring companies are investing in the Philippines mainly because of the [...]
The Modern Face of Outsourcing Companies
You would probably observe in fast food chains that employees seem to be working like machines. This means that anything they do is highly programmed, following a strict routine. There is really nothing wrong with this. In fact, this is probably the best organizational routine that will work for such business. However, for outsourcing businesses, [...]
Offshore Backlash: Not a Threat for Most Businesses
Most companies are not moved nor threatened by the issue on offshoring backlash. According to the business surveys conducted in the United States, Europe, and Australia, most companies who are offshoring still have no plans of pulling out their services from their offshore company partners, despite the clamor that they’ve been having in their own [...]
More Small Businesses are Benefiting From Outsourcing
Contrary to the usual notion that outsourcing is just good and appropriate for large companies, even small business owners are significantly turning to virtual assistance, too. The best part is, more and more of these small-scaled businesses are gaining good profits just by outsourcing some of their business functions. This trend has made small businesses [...]
The Countless Advantages of Investing on a Virtual Team
The cheaper rates for freelancers can be very enticing for some employers, but there are many non-material costs at stake when investing on freelance virtual assistants. Although there are also many employers out there who got lucky with their freelance virtual assistant(s), more often than not, the freelance set-up really entails a lot of uncertainties [...]
Pros and Cons of Outsourcing Project Management
The services being offered by outsourcing is becoming more diverse throughout the years. Now, even the management tasks are being outsourced. Thanks to the many available collaboration tools, this kind of business process is already possible. In offshore companies, they naturally hire their own project managers to look after a certain number or group of [...]
